The generator is as expected, quiet and runs strong. Many issues with service though. It arrived in a good box with no evidence of damage. All looked good I added oil and did a short run to warm it up. When checking the oil level I noticed a plastic housing separating the exhaust area was cracked and had a piece missing. I contacted Max tool and they danced around the issue for days finally offering a $60 buy off to live with the defect then told me to talk with a distributor, they sent me to Generac. After spending many hours explaining that I just wanted what I paid for and not adamaged expensive piece of equipment. Sending pictures and details of the issue to each of the hand offs, Generac sends me and email telling me I need to file a claim with the shipper they hired to send me the unit, not pleased. I see no possible way it happen in shipping. If it did the missing piece would have been in the undamaged box or unit. I hope they change thier mind and take care of this as they should. If not then I would suggest buyer be careful when dealing with them.