Our complete return policy can be located by clicking HERE
To Refund or Return Please Follow These Steps:
Please fill out our Order Cancellation Request Form here. It is strongly recommended that you cancel an order as quickly as possible. We cannot guarantee any cancellations. Once your cancellation request is reviewed one of our representatives will contact you either by phone or by email with an update of your request.
Note: Order can NOT be canceled once the order has been shipped.
Standard Ground: 1 - 5 Business Days - (48 Contiguous States Only)
Second Day Air Express: 2 Business Days - (48 Contiguous States, Alaska & Hawaii)
Next Day Air Express: 1 Business Day - (48 Contiguous States Only)
Every brand has their own warranty information.
Under the Warranty Information page locate the brand you are looking.
MaxTool Warranty page: Warranty Information
We ship orders worldwide.
Note: Some manufacturers limit us to US only shipping.
All express orders including Next Day & 2-Day must be submitted before 12:00 PM (PST) Monday - Friday to be shipped on the same day.
Delivery will be based on the next business day. Orders submitted after 12:00 PM (PST). will be shipped the next business day.
Express freight Items over 150lb cutoff is 10 AM (PST).
Spend just $199 or more and receive Fast FREE Ground Shipping on your order, Plus for those of you who need your order even quicker, for spending $199 or more we pass the savings on to you by offering Discounted Express Shipping. For orders under $199 you will only pay a flat fee of $8.95.
This shipping offer applies to the Continental US ONLY. All locations outside the Continental US will receive discounted shipping, if you have any questions please feel free to contact us.
Sales tax is charged to residents of:
We accept all major credit cards including Discover, Visa, Mastercard and American Express.
We also accept Paypal, Amazon, Google Pay, and Apple Pay. You can select this option during the checkout process.
International credit cards are accepted.
You can also make easy payments through Affirm.
Yes. During the checkout process, you may enter a separate shipping address and billing address.